Amazon is trying to crush class-action suits before they get started

Core Impact Points

• Amazon has updated its terms and conditions to require disputes to be resolved through arbitration.
• The update includes a class-action waiver, which prevents customers from seeking class-action lawsuits.
• Customers can still take Amazon to small claims court in certain circumstances, but payouts are often limited to a few thousand dollars.
• The update is part of Amazon's broader efforts to shield itself from liability and limit consumer recourse.
• The move could have significant implications for consumers in the US, who may be limited in their ability to seek redress for grievances.